PRIVACY POLICY

Updated on 30/11/2024

PRIVACY STATEMENT

Definitions

In this privacy statement the following is understood by:

BOSMANS SLAAPCOMFORT: BV BOSMANS SLAAPCOMFORT, Belgian company, with
registered office at 2220 Heist-op-den-Berg, Liersesteenweg 147 (KBO
number 0400.827.259).

Website: the website of BOSMANS SLAAPCOMFORT, www.slaapcomfort-center.be and derivatives developed and operated by BOSMANS
SLAAPCOMFORT;

Personal Data: Any information relating to an identified or
identifiable natural person;

Processing: any operation or set of operations, whether or not
carried out using automated processes, and applied to
personal data of natural persons, such as collecting, recording,
organize, store, update, save, modify, delete, consult, communicate
and use, provide by forwarding, distribute or on
make available in any other way, combine, link with each other
link, shield or destroy.

Processing of personal data

This Privacy Statement applies to all processing that
take place by and as a result of the use of the website by the
visitor and all processing that takes place in the context of providing
of services and the execution of an agreement between the Customer and BOSMANS
SLAAPCOMFORT as described in the general terms and conditions.

BOSMANS SLAAPCOMFORT attaches the necessary importance to respecting and
protecting your privacy and the confidentiality and security of your
Personal Data.

The processing of Your Personal Data is subject to Regulation (EU) 2016/679
(hereinafter 'the GDPR') and the Act of 30 July 2018 concerning the protection of
natural persons with regard to the processing of personal data
(hereinafter 'the Act of 30 July 2018') applies.

In the context of the processing that takes place by and as a result of the
in the use of the website, BOSMANS SLAAPCOMFORT acts as the controller
for the processing.

Which personal data is collected?

BOSMANS SLAAPCOMFORT commits to only process the data that
are relevant and necessary for the purposes for which they
were collected.

Use of the website

BOSMANS SLAAPCOMFORT can collect the following Personal Data via the Website
process, including, without limitation, via the contact form and cookies:

Information about your computer or mobile device, your visits and your use
of the Website, including your IP address, operating system, browser type, and
geographical location;

Contact information that you provide to us by filling in the
contact form: first name, (company) name, e-mail address and phone number;

Any other information that you decide to provide via e-mail or
via the contact form.

Provision of services

BOSMANS SLAAPCOMFORT can also be in the context of providing
of services and the execution of an agreement with the Customer Personal data
process. BOSMANS SLAAPCOMFORT is an expert in ergonomic sleep solutions
and personal sleep advice. The complete overview of products and services that BOSMANS
SLAAPCOMFORT supply can be found at www.slaapcomfort-center.be.

For the processing of the Customer's contact details, BOSMANS SLAAPCOMFORT acts as data controller.

The Personal data that BOSMANS SLAAPCOMFORT processes of
concern the Customer:

Identification data:

name, first name, age and gender

Contact information:

address, email address and phone number

Data

related to purchase behavior, such as for example purchase history and
purchase location

Billing data

Data related to visitor behavior, such as for example views and clicks of
website visitors

Data

shared with the Customer in the context of customer communications, such as emails, social media posts, chats and contact forms

Social media

information: usernames and profile photos of followers

Device and browser information:

device type, browser type, IP address and operating system.

For which purposes are the Personal Data used?

We use your
personal data for the purposes listed below. We have
below

also the legal basis of each processing indicated. We can provide you with additional information regarding the

processing purposes provided when collecting your personal data.

Management of the contractual relationship

We process your personal data to be able to enter into a contract with you and subsequently execute your contract with us. This includes, but is not limited to, processing your order, creating
agreements for delivery or installation, the preparation and sending of invoices, and
if necessary reminders, and any communication with you regarding the contract. The
legal basis of the aforementioned processing is the entering into or execution
of your contract with us, or our legitimate interest.

Handling of (customer) requests

When you make a request and share your contact details with us for this purpose, we use your data

to respond to your request. This also includes data collection via online contact, for example via the

contact form or via Facebook. Regarding existing customers and pre-contractual measures
taken at the request of potential customers is the legal basis for
processing the preparation or execution of your contract. For other questions
of non-customers, we have a legitimate interest to provide you with answers.

Marketing communication about products/services of BOSMAN SLAAPCOMFORT (or products/services of affiliated
companies)

We use your personal data to send promotional and marketing communications. We may use your personal data for this purpose based on our
legitimate interest.

The commercial interest of BOSMANS SLAAPCOMFORT consists
from offering and improving our products and services.

However, when your consent is required, we will not process your personal data for these purposes before you have given consent. You can unsubscribe from promotional and marketing communications at any time by contacting us via the contact details below.

Website: analysis/optimization/management 

On our website we use
use of cookies and related technologies for functional, analytical
and advertising purposes. Legal or regulatory obligations. In certain cases, we are required to process your personal data based on an obligation under the law or regulations,
including reporting obligations, accounting, handling official complaints
and cooperating with competent government authorities,
supervisory authorities, tax authorities, judicial authorities and the police.

Indemnification of rights of BOSMANS SLAAPCOMFORT and third parties

BOSMANS SLAAPCOMFORT has a
legitimate interest to process personal data to protect the
rights, property and security of BOSMANS SLAAPCOMFORT, its customers or
third parties (including prevention, detection, investigation of fraud or possible
crimes, security of buildings and facilities, the management of
disputes, conflicts or legal procedures (to the extent that this is not
already included in customer management necessary for the execution of the
agreement or a legal obligation)).

Support services

It occurs exceptionally
that personal data is processed for IT and support services
are processed. We process this personal data to ensure (information) security and
to ensure the proper functioning of our organization. This is based on our
legitimate interest for this purpose.

Donations and public relations

BOSMANS SLAAPCOMFORT processes
the personal data of data subjects for its administration of donations and of
relevant contacts from the sector, for public relations purposes. This
based on legal obligations in the context of payments and based on
of our legitimate interest in creating goodwill.

Prospecting potential business partners

We process personal data
in the context of prospecting potential business partners. This is based on the

legitimate interest of BOSMANS
SLAAPCOMFORT to undertake.

Transfer of Personal Data

Personal Data
are only processed by BOSMANS SLAAPCOMFORT for
internal use for the purposes described above. We do not rent or
do not sell your Personal Data to third parties for their own use
purposes.

Within BOSMANS SLAAPCOMFORT, the Personal Data is only made available to its staff and suppliers if this is necessary for the execution of the agreement with the Customer, or to comply with a legal obligation. BOSMANS SLAAPCOMFORT has taken all possible legal and technical precautions to prevent unauthorized access and use.

BOSMANS SLAAPCOMFORT may use processors to process the Personal Data. Processors are natural or legal persons, governments, agencies or other bodies that process Personal Data on behalf of BOSMANS SLAAPCOMFORT.

BOSMANS SLAAPCOMFORT may transfer the Personal Data to
the following recipients:

Processors
that provide statistical research and analyses;

Processors
that provide hosting of the Website and related databases;

Processors
that provide sleep solutions and sleep advice;

Processors and controllers who work for BOSMANS
SLAAPCOMFORT acts as a subcontractor in performing the Services.

Duration of the
data retention

The Personal Data is processed by BOSMANS
SLAAPCOMFORT is retained for the following periods:

Data resulting from the visit to the website: 3 years;

Data provided via the contact form: 5 years;

Data of the Customer:

no longer than necessary to achieve the above-mentioned purpose.
Data that may be necessary for adequate after-sales service, or for
future sales or services, are, as far as possible,
stored anonymously so that they are not traceable longer than necessary
to identifiable persons.

Cookies

Some features of this website are intended to provide you with a better online experience on our
to provide the website and only work if cookies are used. We
also use cookies to collect information about your online preferences.
Cookies are text files that contain small pieces of information. Web servers
send these to a web browser, allowing the server to identify the browser on every page
can uniquely identify. These cookies are stored on your
computer, tablet or phone when you visit a website.

Cookies can contain personally identifiable information. Thanks to cookies, we have information about the use of websites. This information can be analyzed on our behalf by third parties.

On our website we use the following categories of cookies:

Strictly necessary cookies

These cookies are essential to navigate the website and to use
of the provided functions. Without these cookies, requested services cannot be
are delivered.

Performance cookies

These cookies collect anonymous information about how people use our website
use. We use third-party services, such as Google
Analytics cookies, to find out how customers arrive at our website,
how they browse or use our website (such as the number of visits,
the average visit duration, the pages viewed, ...). We use these
information to measure the use of the website and to improve the content and value
to improve our website. The data these cookies store include
no personal information based on which your identity can be
determined.

Functional cookies

These cookies remember choices you make, such as the country from which you visit the website,
language choice and search parameters. That information can then be used to
to offer an experience that better matches your choices and to make a visit
to make it more targeted and enjoyable. The information these cookies
collected, can be anonymized. These cookies can track your browsing activity on
not follow other websites.

Targeting cookies and advertising cookies

These cookies collect information about your browsing habits to better match advertisements to your preferences. They are also used to count the number of times you
to limit the number of times you see a particular advertisement and to measure the effectiveness of an
to measure an advertising campaign. These cookies are usually placed by
networks of third-party advertisers. They remember the websites you visit and
that information is shared with other parties such as advertisers. For example
we use external companies to show you more targeted advertisements
see when you visit other websites.

Social media cookies

These cookies make it possible to share what you have done on the website on social media such as Facebook and Twitter. We have no control over these cookies.
Please refer to the respective privacy policy for information about the operation of the
involved cookies.

Deletion of cookies and more information about cookies

Some cookies are deleted when you close your browser (session cookies). Other cookies remain on your device until they expire or until you delete them
from the cache (permanent cookies or tracking code) and ensure that we
elements about you remembered when you visit our website again.

If you want to delete cookies that are already on your computer, please consult the help and
support function of your internet browser where you can find instructions to
find the file or folder where cookies are stored. In most
browsers also provide the help function in the toolbar with information on how you can
prevent your browser from accepting new cookies, what you need to do so that your
browser notifies you when you receive a new cookie or how to completely
can be disabled. Please note that if you choose to disable cookies
some personalized services may no longer be available
are.

By deleting our cookies or disabling future cookies, it is possible that certain parts or functions of our website will not be accessible.

Web beacons

Some of our web pages may contain electronic images that
"web beacons" are called (also known as "clear
gifs"), allowing us to count the users who visited the relevant pages
have visited. Web beacons collect only limited information including a
cookie number, the date and time the page is displayed and
a description of the page on which the web beacon is placed. Also external
advertisers can place such web beacons. These beacons do not contain
identifiable personal data and are only used to
effectiveness of a specific campaign to be monitored.

Your rights: Guarantee of a lawful and secure processing of personal data

BOSMANS SLAAPCOMFORT always processes your personal data
honest and lawful. This includes the following guarantees:

Personal data are only processed in accordance with the described and legitimate purposes of this Privacy Statement.

Personal data are only processed insofar as this is adequate, relevant, and not excessive.

Personal data are only retained as long as necessary to achieve the described and legitimate purposes in this Privacy Statement.

The necessary technical and security measures have been taken to minimize the risks of
unlawful access to or processing of the personal data to a minimum
to reduce. In case of a breach of its IT systems, BOSMANS SLAAPCOMFORT will immediately take all possible measures to minimize the damage.

Right of access/correction/deletion of your Personal Data

Upon proof of your identity as a user, you have the right to obtain from BOSMANS SLAAPCOMFORT confirmation as to whether or not your personal data are being processed. When BOSMANS SLAAPCOMFORT processes your data, you also have the right to access the collected personal data.
If you wish to exercise your right of access, BOSMANS SLAAPCOMFORT will comply within one 1 month after receiving the request. The request is made by registered mail or by sending an email to info@slaapcomfort-center.be.

Inaccurate or incomplete personal data can always be corrected. It is up to the user to primarily correct inaccuracies and incompleteness themselves. You can exercise your right to correction by providing an additional statement to BOSMANS SLAAPCOMFORT. BOSMANS SLAAPCOMFORT will comply with this within one 1 month after receiving the additional statement.

You also have the right to have your personal data deleted by us without undue delay. You may only invoke this right to be forgotten
are processed in the following cases:

When the personal data are no longer necessary for the purposes for which they
originally collected;

When the personal data were collected based on obtained consent and no other legal basis exists for the processing;

When an objection is made to the processing and no overriding compelling legitimate grounds for the processing exist;

When the personal data were processed unlawfully;

When the personal data must be deleted in accordance with a legal
obligation.

BOSMANS SLAAPCOMFORT assesses the presence of one of the aforementioned cases.

Right to restriction of/objection to the processing of Personal Data

The user has the right to obtain a restriction of the processing of his/her personal data:

During the period that BOSMANS SLAAPCOMFORT needs
to verify the accuracy of the personal data, in case of dispute;

When the data processing is unlawful and the user requests a restriction of the processing instead of the deletion of the Personal Data;

When BOSMANS SLAAPCOMFORT no longer needs the Personal Data of the user for the processing purposes;

During the period that BOSMANS SLAAPCOMFORT needs
to assess the presence of grounds for the deletion of personal data.

The user also has the right at any time to object to the
processing of their personal data. BOSMANS SLAAPCOMFORT will then cease the processing of their personal data, unless BOSMANS SLAAPCOMFORT has compelling
justified grounds for the processing of their personal data can
arguments that outweigh the user's right to object.

If the user wishes to exercise these rights, BOSMANS SLAAPCOMFORT will comply within one 1 month after receiving the request. The request is made via registered mail or via an email to info@slaapcomfort-center.be.

Right to data portability

The user has the right to the data provided to BOSMANS
SLAAPCOMFORT provided personal data in a
structured, common and machine-readable format. Additionally
the user has the right to transfer this personal data to a
other controller when the processing of the
personal data solely rests on the obtained consent of the user.

If the user wishes to exercise this right, BOSMANS SLAAPCOMFORT will comply within one 1 month after receiving the request. The request is made via registered mail or via an email to info@slaapcomfort-center.be.

Right to withdraw my consent/right to file a complaint

The user has the right at any time to withdraw his consent. The withdrawal of consent does not affect the lawfulness of the processing based on the consent before its withdrawal. In addition, the user
the right to file a complaint regarding the processing of his
personal data by BOSMANS SLAAPCOMFORT at the
Belgian Commission for the Protection of Privacy.

If the user wishes to exercise this right, BOSMANS SLAAPCOMFORT will comply within one 1 month after receiving the request. The request is made by registered mail or by e-mail to info@slaapcomfort-center.be.

Changes

BOSMANS SLAAPCOMFORT is entitled to modify the Privacy Statement at any time
to adjust and update to ensure that the Privacy Statement
shows how the Personal Data is processed at a given moment.

The updated version of the Privacy Statement will be published on this website
are and takes effect immediately upon publication. Please regularly visit
to return to this Website to ensure that you are always informed
are of the information we collect and process, how and in which
circumstances your data is used and in which cases we
sharing with third parties.

Contact

If after reading this Privacy Statement you still have questions or comments regarding the policy for the protection of privacy or about
cookies, you can contact the contact person at the address Heist-op-den-Berg, Liersesteenweg 147 or by mail via info@slaapcomfort-center.be.

For additional general information regarding the protection of Personal Data, you can contact the Data Protection Authority (GBA) at the address 1000 Brussels, Drukpersstraat 35, tel: 02/274.48.00 or via e-mail contact@apd-gba.be (www.gegevensbeschermingsautoriteit.be).